General Terms and Conditions

Last updated: 23rd July 2024

 1     SCOPE OF APPLICATION

1.1         These General Terms and Conditions of Sale (“GTC”) apply to all business relationships of SKY Mobility and the client (“Client”) – each individually a “Party” and collectively the “Parties” - for all services provided by SKY Mobility such as, but not limited to, logistics, transportation and aviation management services and solutions, support, training courses, audits, consultation, project management, and contract pilot services.

1.2         Conflicting or deviating terms and conditions shall not apply, unless otherwise agreed in writing between the Parties.

1.3         General terms and conditions of the Client shall not apply, unless accepted in writing by SKY Mobility.

2     QUOTATIONS

2.1         For any services, SKY Mobility shall submit a quotation including a detailed description of the scope of service, time scale and price to the Client. Quotations submitted by SKY Mobility to Client are non-binding, unless otherwise explicitly stated within the respective quotation (e.g. if the quotation holds a deadline for acceptance).

2.2         If acceptable to Client, Client shall confirm the quotation by an Order Acknowledgement with an authorized signature stating the date of acceptance within the deadline period referred to in the SKY Mobility quotation. Upon the Client’s acceptance, a binding Contract comes into effect between the Parties based on SKY ’s quotation.

2.3         Any deviations from SKY ’s quotation regarding scope of service, time schedule and/or price shall become effective only if contained in a written revised quotation of SKY Mobility.

2.4         If the Client’s acceptance deviates from the SKY Mobility quotation, SKY Mobility is not obliged to accept Client’s order.

3     CONTRACT  PERFORMANCE

3.1         SKY Mobility shall perform all agreed services in accordance with the Contract. Timelines, schedules, and delivery dates stipulated in the Contract are binding if expressly stated as binding in the Contract. SKY Mobility may in particular cancel or defer the performance in case of obstacles for which SKY Mobility is not responsible for (e.g. due to force majeure, delays by Client in providing Client Material, or sickness of SKY Mobility’s dedicated employee), or if for training courses or seminars the minimum number of participants specified in the quotation or the course/seminar information is not met until two (2) days before the course/seminar is scheduled.

3.2         Any cancellations or deviations shall be communicated as early as reasonably possible by SKY Mobility to Client. In cases of delay SKY Mobility will use its commercially reasonable efforts to recover from any delay in performance, subject to a written agreement between the Parties setting forth the additionally required effort, time, and cost (if any).

3.3         If the Contract requires the exchange of information between the Parties, or if SKY Mobility has to supply information to Client and such information is of proprietary nature, the Parties have to sign the SKY Mobility Non-Disclosure Agreement prior to any exchange of information or data.

3.4         Client shall duly cooperate with SKY Mobility as required for the performance of the services. In particular, Client shall provide all material, support, data and information (“Client Material”) as reasonably requested by SKY Mobility for the performance of the services. Client shall ensure that all Client Material is complete and accurate and is provided within the timelines agreed by client and SKY Mobility. In case of failure by Client to comply with this clause 3.4, SKY Mobility shall be entitled to a one-day extension of the delivery dates agreed in the Contract for each day of delay and reserves the right to assert further claims in connection with such non- compliance. Furthermore, Client shall be solely responsible to obtain all licenses and rights of use required for the Client Material in the performance of the services by SKY Mobility, and the Client shall release SKY Think Tank from all costs, claims for damages or other compensation (including cost for legal defense) based on alleged or actual third-party claims related to an infringement of third-party industrial property rights and copyrights by or in connection with the Client Material.

3.5         SKY Mobility has the right to subcontract services to be performed under the Contract to third parties (such as contractors, freelancers, suppliers, etc.) without the requirement for consent by Client.

3.6         If the services are to be performed by SKY Mobility at the Client’s premises or any other agreed location (other than SKY Mobility offices in Malta), additional required travel cost and expenses shall be payable by Client. Furthermore, Client shall make available free of charge reasonable office space, conference or training facilities, telephone, and internet connection, as far as applicable and required.

3.7         Any changes or additions to the Contract must be agreed in writing between the Parties within a revised quotation submitted by SKY Mobility and countersigned by Client. Such revised Quotation shall also set forth any changes to the time schedule and pricing, if applicable.

3.8         For training courses and seminars, SKY Mobility has the right to change the content of services should it appear necessary for technical reasons, such as updates, further developments, or didactic optimization. SKY Mobility shall have the right to exchange lecturers announced for a specific course or seminar by equally qualified lecturers.

4     PAYMENT AND PRICES

4.1         Payment shall be made by Client in accordance with the payment terms, in the currency and to the bank account as specified on the invoice. All prices and remuneration stated in the Contract are net prices, and all applicable taxes and charges (including without limitation applicable VAT) shall be payable by Client in addition thereto.

4.2         SKY Mobility has the right to issue invoices in electronic format, and Client shall accept electronic invoices as official invoices for payment.

4.3         SKY Mobility has the right to require advance payments and/or partial payments depending on the contract volume and duration, and such advance payments shall be specified in the SKY Mobility’s quotation and are accepted by Client with the related order confirmation.

4.4         Unless otherwise agreed, all payments shall be made by the Client within 14 days after the invoice date without deduction. If the Client is in default on a timely payment of the invoice, SKY Think Tank may charge interest for late payment at 5% per month, unless the statutory interest rate is higher, in which case the statutory interest rate will apply.

4.5         Training courses/seminars cancellation: Client has the right to cancel participation in a course/seminar free of charge up to 2 weeks prior to commencement of the course/seminar. Such cancellation notice must be provided by Client in writing. Client has the right to nominate at no extra cost replacement participants. Any cancellation by Client at less than 2 weeks prior to commencement is subject to the following cancellation charges to be paid by Client to SKY Mobility:

4.6         Cancellation received between 14 and 8 calendar days prior to commencement: 50% of the course fee.

4.7         In case of cancellation at less than 7 calendar days prior to course/seminar commencement the full fee is payable by Client to SKY Mobility.

4.8         Training course prices for open house seminars / training courses held at the premises of SKY Mobility include seminar documentation, certificate of participation, snacks and refreshments. Hotel accommodation is excluded and shall be booked by the Client, whereas SKY Mobility can assist with the booking.

4.9         Unless otherwise stated in the Contract, prices for services are as stipulated in the Contract and remain fixed for the duration of the Contract. Any changes to the contracted work scope, as mutually agreed in writing, may result in a price adjustment.

4.10       Prices are normally fixed for each calendar year. Prices may be adjusted by SKY Mobility on a yearly basis to take into account price escalation.

4.11       Unless otherwise agreed, all travel expenses by SKY Mobility personnel in connection with contracted services shall be invoiced to Client based on actuals without any mark-up. The rate for car-kilometers will be mentioned in SKY Mobility’s quotation. Normal travel by train is in 2nd class, and for air travel in economy, unless otherwise agreed between SKY Mobility and Client.

4.12       Allowances are included in SKY Mobility’s daily flat rate charges as stipulated in SKY Mobility’s quotation.

4.13       Travel time is included in the daily flat rate charges if within 2-hours flight time around Malta. All travel outside this range is charged to Client at 60% of SKY Mobility’s hourly rate, i.e. the contracted daily flat rate divided by 12.

4.14       Offset of any due payments by the Client against a disputed claim or any claim that is not yet finally established by law is excluded.

5     WARRANTY

5.1         SKY Mobility shall perform its services in accordance with the applicable international and national aviation safety regulations, applicable international and national aviation and industry standards and industry standard practice. Unless otherwise agreed in writing between the Parties, SKY Think Tank will not accept any of the Client’s responsibilities as defined in all applicable aviation regulations. Any information and/or recommendation given by to Client shall be interpreted as assistance to Client in meeting any aviation authorities’ compliance requirements.

5.2         The warranty of title and quality by SKY Mobility shall be excluded insofar as is legally admissible and unless otherwise stipulated below.

5.3         Warranty claims under the Contract shall become statute-barred within 1 month after the delivery or acceptance of the contractual services.

5.4         SKY Mobility shall warrant for the correct performance of the contracted work scope. In case of any warranty claims by Client, for which the default is confirmed having been caused by SKY Mobility, SKY Mobility warrants to rectify the default at its discretion.

6     LIABILITY

6.1         Unless otherwise stipulated below, the liability of SKY Mobility shall be excluded to the extent legally permitted. SKY Mobility shall only be liable for intentional or gross negligent breaches of duty, excluding in particular liability for minor negligence. Such limitations of liability shall apply to all claims of the Client (including without limitation for damages and any other claims), regardless of the legal basis of the asserted claim (such as statutory provisions, tortious acts, contractual agreements, positive breach of contract, breach of duty in the case of contractual negotiations or other legal grounds). SKY Mobility shall not be liable for consequential damage, as far as such exclusion is legally permitted.

6.2         The limitations of liability of this clause 6 apply also with respect to the actions or omissions of the executive bodies of SKY Mobility, its crew, staff, legal or contractual representatives, vicarious agents, or other ancillary staff.

6.3         As far as legally permitted, any liability claim towards SKY Mobility shall be statue-barred within one year after the delivery of acceptance of services under the respective Contract.

7     INTELLECTUAL PROPERTY AND RIGHTS OF USE

7.1         The rights to all work results and to all other materials provided by SKY Mobility to the Client shall remain exclusively with SKY Mobility to the extent permitted by applicable law. To the extent that SKY Mobility utilizes any third-party material for the performance of its services, the affected part of the services shall be subject to the conditions of use stipulated by the relevant third-party.

7.2         Any training material for courses and seminars shall only be used for the purpose of education and training of the Client under the Contract and shall not be forwarded or otherwise be made available by Client to third parties. The provision of access codes to web-based training and course documentation shall only be used by the Client for the Client’s employees registered for the training course; transfer or any other provision of access codes to third parties is prohibited.

7.3         SKY Mobility or any other party’s notices, brands or trademarks shall not be removed by the Client from any documents or materials provided by SKY Mobility in the performance of its services.

7.4         The client shall immediately inform SKY Mobility in writing about a third-party claim alleging infringement of third-party industrial property rights by services provided by SKY Mobility. SKY Mobility shall have the right to exclusively control any defensive measures taken against such third-party claims, and Client shall duly cooperate with SKY Mobility in such defensive measures upon request and at SKY Think Tank cost. In case of an actual infringement of third-party industrial property rights by SKY Mobility services, SKY Mobility shall be entitled at its option to modify or replace the affected portion of services, thereby turning the services compliant with such of third-party industrial property rights.

8     WITHDRAWAL FROM THE CONTRACT

8.1         SKY Mobility is entitled to, at its option, terminate or suspend a Contract by written notice with immediate effect in case that the Client is in breach of Contract and fails to remedy any such breach within thirty (30) days, or in the case of payment default within ten (10) days after receipt of written notice of such infringement by SKY Mobility. In case of such termination or suspension, SKY Mobility shall not be under any obligation or liability to pay damages or compensation.

8.2         All Contracts may be terminated by either Party by written notice with immediate effect in case that bankruptcy proceedings have been instituted with respect to the assets of the other Party, or incase that institution has been refused due to lack of assets.

8.3         If a Contract is terminated, all claims of SKY Mobility towards the Client under the respective Contract immediately become due and payable.

9     SECRECY

9.1         SKY Mobility shall keep secret all information and data made available to it in connection with the contract which are marked as confidential or which are otherwise clearly recognizable as business or trade secrets of the client, shall be kept secret even after the contract has been terminated and, insofar as this is not necessary to fulfil the purpose of the contract, shall neither be recorded nor disclosed to third parties.

9.2         The client shall be subject to the same obligations regarding SKY Mobility's business and trade secrets. This applies to all ideas and concepts made known during the cooperation (also pre-contractually).

9.3         The client is obliged to keep the business and commercial secrets of SKY Mobility confidential.

9.4         The client or user (website) agrees that anonymous end-user data (including tracking) relating to the usage behavior will be stored by SKY Mobility insofar as this is necessary to fulfil the contract or to serve the client or user. SKY Mobility may also use the collected data to provide services to its clients or users, for advertising and for market research for its own purposes. SKY Mobility shall not pass this data on to third parties without the agreement of the client or user or without a statutory or hearing obligation.

9.5         After completion of the contract or in the event of premature termination, confidential information on documents or data carriers shall be returned without request and - if stored on the client´s own systems - deleted or destroyed.

10  MARKETING PROVISION

After legally valid conclusion of the order, SKY Mobility may report on the project with the client within the scope of its marketing communications, e.g. on its reference lists, on the website or its own social media presences, on the occasion of personal presentations and within the scope of press releases. SKY Mobility can also submit completed projects to industry competitions (awards). In the event of a press release, SKY Mobility shall submit this to the client in advance for checking.

11  FORCE MAJEURE

Either Party shall be released from the performance of its obligations under a Contract to the extent or for so long as the performance is hindered by reason of Force Majeure, and an appropriate lead time thereafter, regardless of whether such event of Force Majeure occurs during an ongoing delay. The Party claiming that an event of Force Majeure has occurred shall give prompt written notice of the commencement of any such event to the other Party. For the purpose of this clause the expression “Force Majeure” means, but shall not be limited to, labor dispute, fire, mobilization, war, lack of means of transport, staff, equipment or material, restriction of the use of energy, breakdown of public supply systems, court injunctions or other actions, orders or requirements by authorities, and generally any circumstances which are beyond the control of the Parties and hinder performance by one Party of its obligations hereunder. If an event of Force Majeure continues for a period exceeding a period of three months, either Party shall be entitled to terminate the contract by notice in writing without incurring any further liability.

12   NON-TRANSFERABILITY OF RIGHTS

The Contracts may not be transferred in whole or in part to third parties without the prior written consent of the other Party, except where the third party is the legal successor (with respect to the entire business activities and all the assets) of the contracting Party concerned, or if the contracting Party intends to assign its rights to call payments.

13  MISCELLANEOUS

13.1       All communications must be in writing and shall be addressed to the management of the other Party.

13.2       SKY Mobility shall be entitled to include the name of the Client and its logo in its customer lists and to generally describe therein, in compliance with its confidentiality obligations, the services rendered for the Client pursuant to this Contract. Otherwise, neither Party may use the name of the other Party or its logo in advertising material without obtaining therefore the prior consent of the respective other Party.

14  PLACE OF JURISDICTION AND APPLICABLE LAW

14.1       The Parties agree that the statutory seat of SKY Mobility is the exclusive place of jurisdiction for all disputes that might arise from the application or interpretation of the individual contracts or these GTC, including any with regard to validity and formation. However, SKY Mobility shall be entitled to invoke the courts at the place of jurisdiction of the Client.

14.2       Maltese law shall apply in each case. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

14.3       All agreements reached between the contracting parties that deviate from the provisions of these GTC or are in addition thereto must be in writing in order to be legally valid. This also applies to agreements that waive this written form requirement.

14.4       The data disclosed by the Client shall be stored and processed electronically, provided this is admissible according to the Data Protection Act.

14.5       The Parties are independent contracting parties. Neither of the Parties shall become an authorized agent, (commercial) agent, partner or joint venture partner of the other Party.

14.6       Should one of the provisions of these GTC be or become invalid, the remaining part shall not be affected thereby. In the event of the voidness or invalidity of one of the provisions, the said provision shall be replaced by an effective provision that comes closest to the economic purpose of this provision. The same procedure shall be applied if an omission becomes apparent.